Sof’Fall FAQs

Sof-FallWhy should I choose Sof’Fall over the other engineered wood fiber products?
Because of the Sof’Fall Guarantee, Warranty, and our IPEMA Certification

How can Sof’Fall be nonflammable if it isn’t chemically treated?
Beneath the surface layer of Sof’Fall there is no room for oxygen to fuel a fire.

Can Sof’Fall be installed over a hard surface?
Yes, as long as it adheres to the requirements of ASTM F2075, F1292, F1951, which if installed properly Sof’Fall does.

Why do we need to have at least 8-12 inches of Sof’Fall in our playground?
The depth of Sof’Fall needs to be at the recommended 8 or 12 inch depth for a 8 or 12 foot fall height, to be compliant with the ASTM 1292-04 Standard and to validate the “Sof’Fall Limited Warranty”.

Why is a top off necessary?
Without the recommended depth, Sof’ Fall may not have enough cushion to prevent injuries. CPSC recommends 8’-12” depth to help prevent injuries.

Is drainage necessary?
Depending on your area, it is very important to make sure there is a way to drain excess moisture away from the play area

Why should I use Sof’Fall wood for my playground?
Sof’Fall Engineered-Wood-Fiber is the best choice for safety, budget, and accessibility.

How can I purchase Sof’Fall?
Sof’Fall may be purchased through your local representative. If you do not know who your local representative is, please call our Customer Service Department at 1-800-523-8690 or 1-801-523-2452.

How is Sof’Fall delivered?
Sof’Fall is shipped on a walking floor semi-trailer that can be up to 70 feet long.

Why is it important to have virgin wood?
Virgin wood means the children using your playground are playing on wood fiber that has never been used for anything else. Sof’Fall does not use ground pallets or construction waste which can contain harmful metal remnants or chemicals.